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Third Ear Conflict Resolution

A holistic law firm dedicated to keeping employers out of court and building their conflict resolution skills--so everyone has a better work experience.

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Use Your Third Ear When You Get Defensive [VIDEO]

Nance Schick · Jan 18, 2021 ·

Nance discusses defensiveness when discussing #racism and #racialinjustice. I’ve had to deal with my own over the years, but it can be overcome.

  1. Listen with your #thirdear for the hurts you can heal
  2. Ask questions with the intent to understand, not to discredit
  3. Don’t own what isn’t yours

We are inviting you to participate in the #healing, including your own.


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Nance L. Schick, Esq., is a workplace attorney, ethno-religious mediator, and conflict resolution coach based in New York City. Her goal is to keep you out of court and build your conflict resolution skills so everyone has a better work experience. She helps managers and business owners have empowering conversations about emotionally-charged issues such as gender, race, religion, and disability. She is creator of the Third Ear Conflict Resolution process, author of DIY Conflict Resolution, and an award-winning entrepreneur acknowledged by Super Lawyers (ADR, 2018, 2019 & 2020), the New York Economic Development Corporation/B-Labs (Finalist, Best for NYC 2015 & 2016), U.S. Chamber of Commerce (2015 Blue Ribbon Small Business), Enterprising Women Magazine (Honorable Mention, 2014 Woman of the Year awards).

Workplace Dispute Resolution implicit bias, racism

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The Seven Choices

Forgive Yourself Forgive the World Free the Emotions Clear Your Mind Assume Nothing Listen with Your Heart

The Five Actions

Define the Conflict Identify the Interests Play with the Possibilities Create the Future Stay on PARR

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