201508.29
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Court-Mandated Mediation Isn’t “Free”

One of the asserted challenges of building a private conflict resolution business is that parties supposedly expect mediation to be free because the courts and several community organizations offer the process pro bono, or for free. While it is true that some courts, such as Family Court, the Commercial Division, and Small Claims Court, have alternative dispute resolution (“ADR”)…

201504.04
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Free Others by Freeing Yourself

Easter, Passover and Spring Break tend to bring families together physically, which can be great. Special meals are prepared. Religious services are attended. Homes are deep-cleaned. Flowers and new lives bloom. It can be a colorful and sunny time of year, especially after a long winter. It can also be a time for fear and…

201503.06
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Celebrate Others’ Successes; They Pave the Way for You

I just received the below press release regarding my friend and fellow Enterprising Women magazine Advisory Board member, Sonia Clayton. It’s always so exciting and inspiring to share the successes of my colleagues. In an age when people complain about reading on Facebook positive news about their friends, I am thrilled to get it. Seeing…

201503.04
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Remember Who Took Chances on You

It’s Day Four of #MyMarchMadness. No #GratitudeGame would be complete without acknowledgment of the corporation that changed my view of Big Business: United Parcel Service. UPS. Brown. What was once “The tightest ship in the shipping business.” I was just 20 years old when UPS promoted me to supervisor of the Canada and Puerto Rico…

201503.03
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Look for Things You Take for Granted

It’s Day Three of #MyMarchMadness and I’m traveling for work. There are a number of corporations who have manufactured, installed or serviced products that make this possible. As I look around the John F. Kennedy airport terminal and walk that long hallway from the AirTrain station, I am awed by the physics in play to…

201503.02
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Respect the Struggles It Took to Build

It’s Day Two of #MyMarchMadness, and I am thinking about the humble, lean days the original owners of Starbucks Coffee Company must have experienced when they opened their first roasting and retail bean location in Seattle 44 years ago. It was another 16 years before Howard Schultz, a former employee, bought the chain and built…