When a conflict is at risk of or already in a court action, one-to-one coaching might not be enough to resolve it. You need to include the other people who are involved and affected. I have seen the benefits of mediation in several types of disputes, including:
- Non-injury, property damage claim (settled for $1.00 and an apology without admission of any wrongdoing)
- Contract dispute between musician and videographer regarding creative direction (settled before mediation)
- Conflict between department leaders working jointly on a technology project (settled before mediation)
- Age and disability discrimination claim (plaintiff withdrew when defendants attempted to use the process for discovery and intimidation)
- Gender identity and race discrimination claim (defendants withdrew)
- Multiple complex personal injury matters (settled before trial)
- Multiple disputes between supervisors and employees (mixed results)
As a mediator, I work with parties to:
- Succinctly define the conflict(s)
- Identify the beliefs, wants, needs, and unmet expectations driving the conflict(s)
- Explore a wise range of possibilities
- Create a better future for each party, regardless of how the relationship transforms
- Memorialize agreements in clear, actionable terms
Need more information? Continue reading:
- What is Mediation?
- Frequently-Asked Questions About Mediation
- How Do I Know If a Case is Right for Mediation?
Want to do it yourself?
Nance L. Schick, Esq. is an attorney, mediator, and conflict resolution coach based in New York City. Her goal is to keep people out of court and build their conflict resolution skills. She helps managers and business owners have the difficult employee conversations that others avoid so everyone can focus on creating the results they want. Her holistic, integrative approach draws from her experience as a business owner, crime victim, employer, human resources supervisor, minor league sports agent, and United Nations representative.