Ever have a day when you’re interrupted so often by employees complaining about each other that you can’t get any work done? And you start to wonder, ‘Who do they think I am … their mother (or father … or babysitter)?!? Why can’t they all just get along … and do it without my having to hover over them like a helicopter?’
In this interview, Chief Resolution Officer Nance Schick, Esq. addresses the different ways you can encourage employees to figure it out for themselves and resolve conflicts powerfully so that you’re not the one “playing umpire” all the time…”
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Business Exponential is a business consulting firm that works with knowledge-based business owners who want to tame the chaos in their companies, improve profits, and build the business they’ve always dreamed of. Its founder, Nina Kaufman, Esq., is the host of the Cash Out Big podcast, as well as a “One of the 25 Most Influential Women Tweeting about Entrepreneurship”, according to Forbes Magazine.
Nance L. Schick, Esq. is a New York City attorney and mediator who focuses on keeping people out of court and building their conflict resolution skills, especially in business and employment disputes. Her holistic, integrative approach to conflict resolution draws from her experience as a crime victim, human resources supervisor, minor league sports agent, litigant, and trial attorney. She is a 2001 graduate of the State University of New York Buffalo Law School trained in Alternative Dispute Resolution (ADR) by the Equal Employment Opportunity Commission (EEOC), Financial Industry Regulatory Authority (FINRA), and International Center for Ethno-Religious Mediation (ICERM). She is also creator of the Third Ear Conflict Resolution process, author of DIY Conflict Resolution: Seven Choices and Five Actions of a Master, and an award-winning entrepreneur, who has been acknowledged by the U.S. Chamber of Commerce (2015 Blue Ribbon Small Business), Enterprising Women Magazine (Honorable Mention, 2014 Woman of the Year awards), and Urban Rebound NY/Count Me In (Finalist, 2013 Pitch Competition).