- Separate the behavior from the person
- Define the conflict succinctly
- Report the behavior to a supervisor or #humanresources representative and document it
“Admittedly, I was a little ‘prickly’,” she said, after the filming. “These are tough topics, even for those of us who could be considered ‘highly trained’.
Forgive yourself if you’re struggling with them, too.” To access the free mini-course mentioned in the video, click here.
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Nance L. Schick, Esq., is a workplace attorney, ethno-religious mediator, and conflict resolution coach based in New York City. Her goal is to keep you out of court and build your conflict resolution skills so everyone has a better work experience. She helps managers and business owners have empowering conversations about emotionally-charged issues such as gender, race, religion, and disability. She is creator of the Third Ear Conflict Resolution process, author of DIY Conflict Resolution, and an award-winning entrepreneur acknowledged by Super Lawyers (ADR, 2018 & 2019), the New York Economic Development Corporation/B-Labs (Finalist, Best for NYC 2015 & 2016), U.S. Chamber of Commerce (2015 Blue Ribbon Small Business), Enterprising Women Magazine (Honorable Mention, 2014 Woman of the Year awards).