Third Ear Conflict Resolution

A holistic law firm dedicated to keeping employers out of court and building their conflict resolution skills--so everyone has a better work experience.

Education & Training

Select one of my law courses for your New York funeral director event.

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Master your profession–and more

As a licensed professional in New York, you are required to complete a number of approved continuing education courses before you renew your license. But approved courses for funeral, human resources, and legal professionals don’t have to be boring recitations of things you already learned. You can increase your professional development and get your CEU credits.

In my continuing education courses, we discuss recent news headlines, common missteps, and ineffective thought processes that cause those missteps. I also disclose how to form new brain patterns to keep you safe–and maybe even make you happier.

Examples of Courses Taught

Funeral Services (CEU approved)

  • The Benefits of Effective Documentation
  • Common Legal Missteps in the Funeral Industry
  • Employment Law Basics
  • Exempt v. Non-Exempt: Understanding the Fair Labor Standards Act
  • Hostile Work Environments
  • Intersection of Law and Ethics
  • Keeping Your Employees HIGHLY Safe
  • Legal Rights and Responsibilities of the Parties Involved in a Funeral
  • Navigating Mental Health at Work
  • Setting Clear Goals and Performance Expectations for Your Employees
  • What to Do If You’re Called to Testify
  • Workers’ Compensation Basics
  • Worker Misclassification Basics
  • Worker Misclassification Nightmares

Legal Services (CLE Approved)

Build skills to navigate an ever-changing world

Do you own a small business that is not a funeral home? Are you a licensed professional in another industry? Or are you a freelancer without experience managing people?  You might not need continuing education credits, but you probably need more than the check-the-box training typically offered for compliance.

Compliance is mandatory, but you also need skills. You’re hearing women call on others to smash the patriarchy. You see minorities demanding that white people dismantle racist institutions. Yet you have no idea what actions will produce the desired results.

Even people who see the limitations of traditional systems:

  • Aren’t always sure where to begin,
  • Say the wrong things, or
  • Say nothing out of fear of repercussions.

They hide out and hope the issues will resolve on their own.

They won’t. Instead, ignored conflicts regarding diversity in the workplace will often escalate to illegal discrimination, harassment, and hostile work environments that cause good employees to leave–and sue.

It doesn’t have to be this way. Through diversity training and other professional development, we can all build skill in discussing emotionally-charged issues and in resolving the related conflicts. We have to risk talking about the issues that make us uncomfortable. Only with practice will we improve.

Using my training in employment law, human resources, and ethno-religious mediation, I facilitate diversity training workshops that create space for:

  • Open dialogue
  • Deep healing, and
  • Effective action toward unity in workplaces and other communities.

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Testimonials

Thanks again for providing the staff with the Beyond the NYS Model Sexual Harassment Training. I am sure I speak for all of us that it was a very comprehensive and thorough presentation. ~ T.K., Executive Director, NY

[T]hank you for conducting the training today. It was very informative – a lot to consider and rethink…my car was in for service today and when I picked it up the service attendant and I were talking about it – their employees just went through it…he was very positive about it…I’m hoping this has the great effects we all want. ~ L.G., Faculty Member, NY

[T]hank you for making this informative and interesting. As a funeral director and educator with a past life in the corporate world, I expected to go through a grueling two hours of torturous boredom, but you presented in a way that kept me [] engaged and interested…it is vitally important. Thank you so much for your candor and informative approach to this training. ~ C.B., Faculty Member, NY

The feedback from the attendees was very positive and we really appreciated [ ] listening to the two courses you gave. I learned a great deal as well. ~ M.K., Funeral Director, NY

I’ve been in the industry for decades and taken many CEU courses. You are simply the best! ~ J.A., Faculty Member, NY

I enjoy you being at our trainings. You have a cheery, educated demeanor and present good observations at the end. I’m sure your groups benefit a lot.~ A.C., Mediation Trainer, NY

Nance L. Schick Teaches CLE on Making Mediation Work for Your Clients