Arbitration is a private conflict resolution process in which the parties ask a neutral third-party to decide how to settle the dispute. It is often selected at the time parties enter a relationship. For example, your employment contract or services agreement with a vendor might include an arbitration clause. Additionally, when you sign agreements allowing brokers or financial advisors to invest money for you (such as in your retirement account), your contract probably contained a provision directing disputes to FINRA for arbitration. That’s one of the ways we get arbitration referrals, but we also accept them privately, including as part of a mediation-arbitration hybrid process. As long as you’re not bound by the law or a contract that requires you to use a different process, we can usually work together to resolve your dispute.

Some cases that are not usually appropriate for arbitration include:

  • Criminal matters
  • Class action cases
  • Workers compensation claims (unless there is a union contract directing it)

Cases you might bring to us for arbitration include disagreements related to:

  • Breach of contract
  • Business ownership
  • Employment termination
  • Investment decisions
  • Personal injury
  • Work distribution or performance