201002.04
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Best Practices for Adjusters

1. As soon as you get notice of a claim, complete all possible investigation so you can make an informed decision regarding compensability. 2. Accept only complete forms and reports. Return all others for completion. 3. Obtain documentary and photographic evidence. An assertion is speculative until supported by evidence in the form of documents, films…

201002.04
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Best Practices for Employers

One of the most common complaints injured workers have about their experiences after a work-related accident is that the employers forget about them. Employees who feel valued are more likely to return to work. The longer a person stays home from work, the less likely they are to return at all. This, of course, increases…

201001.12
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Get More Information with Open-Ended Questions

By suggesting the answer in your question, you diminish the impact of having the witness volunteer the facts himself…A cardinal rule on direct examination is that the lawyer should never do anything that will detract from his witness or diminish the impact of his witness’ testimony. Leading, suggestive questions do exactly that. – Thomas A. Mauet, Trial…

200911.30
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Appreciate the Privilege of Jury Service

It stressed me out at first to think of up to two weeks without my Blackberry or laptop during what we still call “regular business hours” even when most of us rarely work anything close to what used to be the norm. Then, I decided to plan appropriately for my exile and embrace the opportunities…

200911.27
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Give The Secrets of Simplicity

I can’t think of a better gift to give to someone I love in this down economy than the gift of time, freedom and relief. That’s what Mary’s workbook gives her readers. The exercises are short and simple yet powerful. They help us focus on what matters. I met Mary when we volunteered at a Ladies…

200911.02
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Create Possibilities in Your Family Gatherings

[Originally posted in the November 2006 issue of my GrayfitiTM newsletter.] Over the next several weeks, you might be going over the river and through the woods to that wonderful, home-cooked dinner at grandmother’s house. It will look like something directly from a Norman Rockwell painting or The Cosby Show, right? If we are completely honest,…

200909.19
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Improving Mood without Drugs

From Today’s Caregiver Magazine, By Linda Lindsey Davis, RN, Ph.D.: When medications cause undesirable side effects or an elder refuses to take medications, family caregivers often find simple mood management strategies can improve emotion and affective response. Psychologists, psychiatrists, and other mental health professionals have noted the profound effects that increasing the number of pleasant daily…

200909.16
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Take Care of You Regardless of How You’re Viewed

The Conflict I left my yoga class because [I perceived that] a rude woman judged me for not looking like a yogini and for using a foam mat to protect my injured knee, rather than the typical sticky mat. I thought she was a substitute for my teacher and that she would not allow me…